Payment Methods
We support 2 payment methods, paypal or credit card, any one can be accepted
Paying with PayPal
- With PayPal, you can send payment quickly and securely on-line.
- Through PayPal, you can pay with credit card, debit card, or bank account balance.
- Once your order is submitted, you will be redirected to PayPal's site where you could make the payment.
Advantages with using Paypal:
1.Payment is traceable. You can trace the status of your payment using your PayPal account.
2.Electlife.com doesn't receive your credit card number or bank information (it is safely encrypted through PayPal's server), which reduces the risk of unauthorized use.
Paying with Credit Card
Q: Does the website support cash on delivery?
A: Not supported temporarily, only credit card or paypal is supported
Q: Does the website support installment payment?
A: Not supported temporarily, only credit card or paypal is supported
Why my payment was declined when using with credit\debit card? What should i do about it?
You can try as below when your payment was declined:
1. Try to place your order again
If your payment has been declined, then you'll need to place your order again. We're not able to reinstate an order once the payment has been declined.
2. Make the relevant checks
To help ensure your order is not declined when placing a new order we suggest checking the following:
● Check the card details on your to make sure the information is correct, e.g. the expiry date .
● Make sure you enter the security code correctly - that's the three digit number on the back of your card.
● Your card issuer may have declined your payment - as they don't tell us the reason for this, it's best to check with them or contact your bank.
● If you've checked all of the above, try paying with another card or another payment method.
3. Next steps
If your payment has been declined through the 3D secure security measures you’ll need to contact your bank for further information.
Whereas, if you've received an error message, please contact us with as many details as you can about the issue - including the error messages you receive, and we'll try to resolve it as soon as we can.